Managed Security

Managed Security Services That Keep Protection Running

Security tools only reduce risk when they are properly deployed, managed, and improved over time. SilverSky provides ongoing operational ownership across critical security controls, helping organizations strengthen protection, reduce complexity, and get more value from their existing technology investments.

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Explore Managed Security Services

	SilverSky Managed Security	Traditional Managed Security Models
Operational Ownership Delivers continuous operational management across your security environment to strengthen protection every day.	Provides ongoing management of critical security controls, including configuration, policy administration, maintenance, documentation, and operational follow-through.	Service may focus primarily on technology deployment, basic administration, or alert forwarding, leaving significant operational responsibility with the customer.
Environment-First Approach Begins with the customer’s existing technology, priorities, and operational constraints, then recommends only the changes needed to improve security outcomes.	Works with the customer’s existing Microsoft and third-party security technologies, introducing changes where they improve protection, efficiency, or control.	May require customers to adopt a predetermined technology stack or replace tools before service delivery can begin.
Integrated Security Controls Brings endpoint, email, network, identity, cloud, and access controls into a coordinated operating model with clearer ownership and more consistent policies.	Coordinates security across endpoint, email, network, identity, cloud, and access environments to create a more consistent operating model.	Individual technologies may be managed separately, resulting in fragmented ownership, inconsistent policies, and limited coordination.
Continuous Optimization Continuously tunes, validates, and optimizes security controls to improve effectiveness and reduce operational risk.	Regularly tunes policies, configurations, and control performance as the organization, technology environment, and security requirements evolve.	Controls may receive limited attention after initial deployment unless the customer requests a change or an issue occurs.
Compliance-Aligned Operations Connects day-to-day security management, documentation, reporting, and evidence to the regulatory and audit requirements the organization must satisfy.	Supports documented processes, control visibility, reporting, and operational practices aligned with regulatory and audit-driven requirements.	Compliance support may be limited to standard reports without broader alignment to control ownership, evidence, or operational requirements.
Long-Term Security Partnership Acts as an extension of your team, providing ongoing guidance, operational expertise, and continuous security improvement.	Operates as an extension of the customer’s team, providing ongoing expertise, service reviews, practical guidance, and continuous improvement.	Engagements may remain transactional, with the customer responsible for connecting recommendations, providers, and internal priorities.

Modern Security Requires Continuous Operations

Organizations rely on a growing number of security technologies to protect users, devices, identities, cloud environments, and critical business systems. But simply deploying security tools isn't enough. Without continuous management, optimization, and operational oversight, even the best technologies can leave gaps that increase cyber risk.

Built Around the Technologies You Already Trust

SilverSky helps organizations maximize the value of their existing Microsoft and third-party security investments without requiring a disruptive rip-and-replace approach.

Microsoft Sentinel
Microsoft Defender
Microsoft Entra ID
Microsoft Intune
Microsoft 365
Azure
Endpoint Protection Platforms
Email Security Platforms
Identity Providers
Firewalls
Cloud Security Platforms

Operate Critical Security Controls With the Support of a Managed Security Partner.

Security tools only reduce risk when they are properly deployed, configured, maintained, and improved over time. For lean IT and security teams, that level of operational ownership can be difficult to sustain internally.

SilverSky Managed Security Services help organizations operate and optimize the controls that protect their users, endpoints, email, network, and access environments. We help keep critical security technologies aligned to business needs, compliance expectations, and changing operational conditions.

Managed Security is focused on control ownership and operational execution. For organizations that need broader 24x7 detection, investigation, and response across the environment, SilverSky MxDR extends these managed controls into a dedicated security operations model.

Shared Managed Security Foundation

Every SilverSky Managed Security engagement is built around:

Security control deployment and configuration
Policy management and operational tuning
Ongoing control health and performance visibility
Change control and documented procedures
Patch, hardening, and lifecycle support where applicable.
Alert and event follow-up for managed controls.
Reporting, runbooks, and service review.
Escalation paths aligned to customer requirements.

Protect Business Communications From Email-Based Threats.

Email remains one of the most targeted business systems. Phishing, credential harvesting, business email compromise, account takeover, malware, ransomware payloads, and vendor impersonation can create direct operational and financial risk.

SilverSky Email Protection helps organizations strengthen Microsoft 365 email security through managed controls, policy support, threat prevention, and ongoing oversight.

Where It Fits	What Makes It Different
Protecting Microsoft 365, Google Workspace, Gmail, and collaboration environments Reducing risk from phishing, BEC, account takeover, and impersonation Moving beyond native filtering or legacy secure email gateways that no longer provide enough protection Strengthening email security policy, configuration, and managed response workflows Improving visibility into email-based risk across users, mailboxes, and collaboration tools	Supports API-integrated email protection Helps detect phishing, BEC, account takeover, malware, and suspicious activity Supports policy management and ongoing optimization Helps protect collaboration environments where supported Reduces the burden of managing advanced email security internally

Where It Fits

What Makes It Different

Protecting Microsoft 365, Google Workspace, Gmail, and collaboration environments
Reducing risk from phishing, BEC, account takeover, and impersonation
Moving beyond native filtering or legacy secure email gateways that no longer provide enough protection
Strengthening email security policy, configuration, and managed response workflows
Improving visibility into email-based risk across users, mailboxes, and collaboration tools

Supports API-integrated email protection
Helps detect phishing, BEC, account takeover, malware, and suspicious activity
Supports policy management and ongoing optimization
Helps protect collaboration environments where supported
Reduces the burden of managing advanced email security internally

Keep Endpoint Protection Deployed, Tuned, and Ready to Respond.

Endpoint protection has moved beyond traditional antivirus. Modern environments need endpoint controls that can identify suspicious behavior (including lateral-movement tactics), enable rapid containment, and deliver the deep visibility for effective investigation.

SilverSky Managed EDR helps organizations deploy, manage, tune, and operate endpoint detection and response capabilities across covered systems. The service supports endpoint control health, response workflows, and coordination with broader security operations when needed.

Managed EDR is focused on the endpoint security control. SilverSky MxDR provides the broader detection, investigation, correlation, and response model across the wider environment.

Where It Fits	What Makes It Different
Replacing or modernizing legacy antivirus Managing endpoint detection and response controls Maintaining endpoint policy and configuration Supporting endpoint containment actions when needed Improving endpoint visibility for IT and security teams Connecting endpoint activity to broader response workflows	Keep endpoint protection properly deployed, managed, and maintained Support behavioral detection and lateral movement detection across covered endpoints Improve endpoint visibility without adding internal security headcount Coordinate containment actions when suspicious activity requires response Maintain endpoint policy, tuning, and operational health over time Connect endpoint security controls to broader SilverSky security operations where appropriate.

Where It Fits

What Makes It Different

Replacing or modernizing legacy antivirus
Managing endpoint detection and response controls
Maintaining endpoint policy and configuration
Supporting endpoint containment actions when needed
Improving endpoint visibility for IT and security teams
Connecting endpoint activity to broader response workflows

Keep endpoint protection properly deployed, managed, and maintained
Support behavioral detection and lateral movement detection across covered endpoints
Improve endpoint visibility without adding internal security headcount
Coordinate containment actions when suspicious activity requires response
Maintain endpoint policy, tuning, and operational health over time
Connect endpoint security controls to broader SilverSky security operations where appropriate.

Keep Network Security Controls Actively Managed.

Firewalls are still a foundational security control, yet they only stay effective with continuous, disciplined management. As policies evolve, new applications launch, and user populations shift, an unmanaged firewall quickly becomes opaque. Without disciplined oversight, it becomes difficult to govern and harder to audit.

SilverSky Firewall Management helps organizations design, deploy, operate, and maintain next-generation firewall environments. We support policy lifecycle management, rule documentation, monitoring, patching, hardening, and response coordination.

Where It Fits	What Makes It Different
Fortinet, Palo Alto, Cisco, or similar firewall environments Firewall rule review and policy lifecycle management Change control and audit-ready documentation Firmware updates and configuration hardening IDS/IPS tuning and firewall event follow-up Multi-site or distributed network environments Firewall operations without adding specialized headcount	Maintain cleaner firewall policies and stronger rule governance Support documented change control and peer review processes Improve audit readiness with clearer rule documentation Keep firmware, hardening, and configuration practices aligned over time Strengthen perimeter and internal network control visibility Reduce reliance on reactive firewall management Integrated rapid response threat blocking

Where It Fits

What Makes It Different

Fortinet, Palo Alto, Cisco, or similar firewall environments
Firewall rule review and policy lifecycle management
Change control and audit-ready documentation
Firmware updates and configuration hardening
IDS/IPS tuning and firewall event follow-up
Multi-site or distributed network environments
Firewall operations without adding specialized headcount

Maintain cleaner firewall policies and stronger rule governance
Support documented change control and peer review processes
Improve audit readiness with clearer rule documentation
Keep firmware, hardening, and configuration practices aligned over time
Strengthen perimeter and internal network control visibility
Reduce reliance on reactive firewall management
Integrated rapid response threat blocking

Improve Connectivity Across Sites, Applications, and Users.

Distributed organizations need connectivity that supports cloud applications, branch locations, voice, video, and hybrid work without creating inconsistent security or unnecessary network complexity.

SilverSky Secure SD-WAN helps organizations design, deploy, and operate centrally managed connectivity across locations. The service supports application-aware routing, link failover, segmentation, security policy, and ongoing optimization to improve performance and resilience.

Where It Fits	What Makes It Different
Reducing reliance on rigid MPLS architectures Improving application performance across locations Supporting voice and video quality Centralizing connectivity policy Designing, deploying, and operating SD-WAN environments Ongoing monitoring, change management, and tuning	Support the full lifecycle from assessment and design through ongoing operations Improve application-aware routing across locations Strengthen failover and connectivity resilience Centralize policy across branch and distributed environments Support voice, video, and cloud application performance Reduce complexity compared to rigid legacy WAN models

Strengthen Access With Identity-Centric Security.

Users, devices, applications, and data now operate beyond the traditional perimeter. Security teams need access models that verify identity, device posture, and application need without relying on broad network trust.

SilverSky SASE and ZTNA services help organizations move toward secure, identity-aware access. We support policy models that apply least-privilege access by user, device, and application, helping reduce exposure while supporting modern work.

Where It Fits	What Makes It Different
Replacing or reducing traditional VPN dependency Supporting remote, hybrid, or distributed users Applying least-privilege access by application Improving visibility into sanctioned and unsanctioned cloud application use Strengthening web, DNS, and cloud-delivered security controls Unifying policy across users, branches, and SaaS environments Advancing practical Zero Trust access principles	Move away from broad network access models Apply access decisions by user, device, and application Reduce exposure from traditional VPN dependencies Support least-privilege access across modern work environments Bring ZTNA, secure web gateway, CASB, DNS security, and FWaaS concepts into one managed access model Create more consistent policy across users, branches, and SaaS environments

External Protection Across Risk, Identity, and Internal Threat Detection.

Operating core security technologies is only one part of reducing risk. Organizations also need disciplined programs and specialized controls that identify weaknesses, strengthen employee behavior, protect access, reduce external exposure, and surface suspicious internal activity.

SilverSky helps organizations manage these capabilities with consistent oversight, practical reporting, and clear operational follow-through. These services complement Managed Security and MxDR by addressing the conditions that create preventable risk and extending protection across the broader security environment.

Shared Value

These Services Help Organizations:

Identify weaknesses and exteattackers exploit them.
Improve visibility into security exposure.
Prioritize remediation based on risk.
Strengthen employee security behavior.
Support audit and compliance expectations.
Improve security maturity over time.

Identify and Address Security Weaknesses Before Attackers Do.

Organizations cannot reduce risk they cannot see. Vulnerability management helps identify weaknesses across covered systems and provides the visibility needed to prioritize remediation.

SilverSky Vulnerability Management helps organizations continuously identify, assess, and prioritize vulnerabilities so internal teams can focus remediation efforts where they matter most.

Where It Fits	What Makes It Different
Organizations that need ongoing visibility into security weaknesses. Teams that want help prioritizing remediation. Businesses that need vulnerability reporting for leadership or audit purposes. Organizations with limited internal resources to manage vulnerability programs. Teams that want to move beyond periodic scanning toward continuous improvement.	Provides ongoing vulnerability visibility. Helps prioritize weaknesses based on risk. Supports remediation planning and reporting. Helps reduce exposure across covered systems. Provides clearer insight for IT, security, and leadership teams. Supports compliance-conscious security improvement.

Turn Employees into an Active Layer of Defense

People remain one of the most important layers of defense. Security awareness training helps employees recognize phishing, social engineering, and risky behavior before those actions lead to business impact.

SilverSky Security Awareness Training helps organizations build a stronger security culture through managed training, phishing simulations, user education, and reporting.

Where It Fits	What Makes It Different
Organizations that need to reduce user-related security risk. Teams that want managed phishing simulations. Businesses that need security training for compliance requirements. Organizations that want better reporting on employee security behavior. Teams that need ongoing education without managing the program internally.	Combines security training with realistic phishing simulations. Helps employees make safer decisions. Provides reporting on user participation and performance. Supports compliance-related awareness requirements. Reduces administrative burden on internal teams. Helps strengthen security culture over time.

Gain Visibility Into Your External Exposure

Organizations cannot secure assets they do not know are exposed. Internet-facing systems, domains, services, and cloud-connected assets can create risk when they are unmanaged, misconfigured, or overlooked.

SilverSky Attack Surface Management helps organizations identify and monitor external exposure so teams can better understand what is visible, what may create risk, and what should be prioritized for remediation.

Where It Fits	What Makes It Different
Organizations that need better visibility into internet-facing assets. Teams that want to identify exposed systems and services. Businesses that need help understanding external security risk. Organizations operating distributed, cloud-connected, or changing environments. Teams that want prioritized insight into exposure that may require action.	Helps identify assets that may be visible externally. Improves awareness of exposure across the environment. Supports prioritized remediation planning. Helps reduce blind spots across internet-facing systems. Provides visibility that supports stronger security and audit readiness. Helps teams focus attention on exposure that matters most.

Strength Identity Security with Managed MFA.

Passwords alone are no longer sufficient to protect access to critical systems, applications, and data. Multi-Factor Authentication strengthens identity security by requiring users to verify their identity through more than one method, such as a password, one-time passcode, biometric factor, or authentication application.

This additional layer helps reduce the risk of unauthorized access when credentials are stolen, exposed, or compromised.

SilverSky Managed MFA helps organizations deploy, manage, tune, and operate their MFA environment. We work with leading authentication providers and align the service with each customer’s existing technology environment, security requirements, and operational needs.

The result is stronger access control, reduced administrative burden, and a more consistent approach to protecting sensitive systems and information.

Where It Fits	What Makes It Different
Replacing or modernizing legacy or inconsistent MFA Managing multi-factor authentication policies and access controls Maintaining authentication policy and configuration Supporting user enrollment and access lifecycle Improving login and access visibility for IT and security teams Connecting authentication activity to broader response workflows	Keep MFA properly deployed, managed, and maintained across users and applications Support adaptive, risk-based authentication across covered applications Improve access visibility without adding internal security headcount Coordinate response when suspicious login activity requires action Maintain authentication policy, tuning, and operational health over time Connect identity and access controls to broader SilverSky security operations where appropriate.

Where It Fits

What Makes It Different

Replacing or modernizing legacy or inconsistent MFA
Managing multi-factor authentication policies and access controls
Maintaining authentication policy and configuration
Supporting user enrollment and access lifecycle
Improving login and access visibility for IT and security teams
Connecting authentication activity to broader response workflows

Keep MFA properly deployed, managed, and maintained across users and applications
Support adaptive, risk-based authentication across covered applications
Improve access visibility without adding internal security headcount
Coordinate response when suspicious login activity requires action
Maintain authentication policy, tuning, and operational health over time
Connect identity and access controls to broader SilverSky security operations where appropriate.

Detect Suspicious Activity Earlier With Managed Deception.

Attackers who bypass initial security controls may attempt to explore systems, misuse credentials, or move laterally through the environment. Deception technology places realistic decoys, credentials, and traps across selected areas to surface that activity through high-confidence signals.

SilverSky Managed Deception-as-a-Service designs, deploys, tunes, and maintains the deception layer. We help organizations identify suspicious internal activity earlier and connect meaningful triggers to broader security workflows where appropriate.

Where It Fits	What Makes It Different
Adding early threat detection beyond traditional prevention tools Catching attackers who have bypassed perimeter defenses Reducing alert fatigue with high-fidelity, low-noise detection Detecting lateral movement and credential misuse inside the network Improving threat visibility for IT and security teams Industrial control systems (ICS) and SCADA environments. Connecting deception triggers to broader response workflows	Deploy realistic decoys, credentials, and traps across your environment Generate high-fidelity alerts with low false- positive volume Detect intruders early, while they are still exploring the network Design, deploy, and maintain the entire deception layer for you Tune and adapt decoys as your environment changes over time Connect deception triggers to broader SilverSky security operations where appropriate.

Where It Fits

What Makes It Different

Adding early threat detection beyond traditional prevention tools
Catching attackers who have bypassed perimeter defenses
Reducing alert fatigue with high-fidelity, low-noise detection
Detecting lateral movement and credential misuse inside the network
Improving threat visibility for IT and security teams
Industrial control systems (ICS) and SCADA environments.
Connecting deception triggers to broader response workflows

Deploy realistic decoys, credentials, and traps across your environment
Generate high-fidelity alerts with low false- positive volume
Detect intruders early, while they are still exploring the network
Design, deploy, and maintain the entire deception layer for you
Tune and adapt decoys as your environment changes over time
Connect deception triggers to broader SilverSky security operations where appropriate.

Operating Security Every Day,Optimizing Critical Security Controls,Strengthening Security Operations,Reducing Operational Complexity,Extending Your Security Team

Managing Security Is More Than Managing Tools

Modern organizations rely on multiple security technologies to protect users, devices, identities, and data. Keeping those technologies properly configured, monitored, and optimized requires continuous operational expertise.

SilverSky helps organizations move beyond simply owning security tools by delivering the operational management needed to maximize their effectiveness, reduce complexity, and strengthen day-to-day security.

Put Your Security Controls Into Operation.

Talk with a SilverSky security expert about the technologies you already use, the operational burden on your internal team, and the controls that require greater oversight.

We will help you identify a practical path toward stronger control performance, clearer ownership, and a more manageable security environment.

Talk to a Security Expert