Reporting an Issue

We regard a complaint, incident, or failure as an expression of concern or dissatisfaction about our organization, our staff, our partners, our contracted service providers, or anyone else acting on our behalf. A compliant, incident, or failure can be received verbally, by phone, by email, in writing, or via a support ticket.

Should you wish to report a complaint, incident, or failure anonymously, you may do so via the following:

Anonymous Reporting Website: http://silversky.ethicspoint.com

Anonymous Reporting Hotline: 844-942-3296

The complaint, incident, or failure will be formally acknowledged and will be logged. If the complainant feels that the problem has not been satisfactorily resolved, they can request that the complaint be reviewed at the Executive Management level. At this stage, the complaint should be submitted to legal@silversky.com. The request for Executive Management level review will be acknowledged within 48 hours of receiving it.

Managed Security Services

Your around the clock SOC.

Managed Endpoint Detection and Response

Some attacks will succeed. Don’t worry—we have you.

Managed Detection and Response

Augment your IT team using our expertise and the latest technologies.

Email Protection Suite

Defending against the leading attack vector.

Cloud Email and Collaboration

More than ever, the cloud is essential.

Incident Response Readiness

When a breach occurs, you’ll be ready.

Compliance & Risk Services

Take the next steps on your cybersecurity maturity journey.

Trusted Cybersecurity for an Uncertain World

Understand, detect, and effectively respond to threats, reduce business risk and improve the return on your security investment.

Financial Services

We comply with the same regulations you do.

Healthcare

Affordable defenses for a sector under attack.

Retail

SilverSky stands between cybercriminals and your customers’ data.

Benefits of a Single Vendor Relationship

The Cooperative Bank of Cape Cod found itself especially appreciative of SilverSky’s comprehensive solution set—particularly as they rapidly, but securely, enabled employees to work remotely.

ACET

Automated Cybersecurity Examination Tool

HIPAA

Health Insurance Portability and Accountability Act

PCI DSS

Payment Card Industry Data Security Standard

FFIEC

Federal Financial Institutions Examination Council

GLBA

Gramm-Leach-Bliley Act

ACET Helps Credit Unions Further Their Missions

Learn how going all in for ACET protects customers and the health of community-based financial services.

Resources

Articles, guides, ebooks, tools, on-demand webinars, case studies, and more. Explore a range of topics.

Events & Webinars

Upcoming webinars, conferences, and trade shows.

Revisiting Cybersecurity’s Delicate Balance

Learn how CISOs are rebalancing prevention, detection, and response for stronger cyber defenses.

About Us

Trusted cybersecurity for an uncertain world.

Careers

Looking to join the fight against cybercriminals?

Security Management Console

Comprehensive customer portal for state of devices, reports for compliance, support tickets, and more.

Transforming Cybersecurity Culture from Corner Offices to Cubicles

Executives are increasingly thinking about cybersecurity management in a similar manner as they would any other risk assessment. This guide is here to help.